Xiaomi Redmi Pro 4G LTE 3GB 64GB Helio X25 Smartphone 5.5 inch 5MP+13MP dual camera Gold

Questions on Xiaomi Redmi Pro 4G LTE 3GB 64GB Helio X25 Smartphone 5.5 inch 5MP+13MP dual camera Gold

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• From Paul Lim at 10/31/2016 11:33 AM
  • I am about to place my order for this Redmi Pro and need your confirmation on the following:
    
    1. is this the latest Redmi mobile phone?
    2. is the usb port on this phone a 3.1 or 3.0?
    3. is the usb the C type?
    4. Is Google Play Store pre-installed and in English for Singapore customers?
    
    Thanks
  • Xiaomi Mobile
    Thank you for your mail.
    We only provide genuine and brand new Xiaomi Device,
    It come with usb type-c
    We'll help you set up English and install Google Play,
    you can buy it here: https://www.xiaomidevice.com/redmi-pro.html
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• From prabhu at 9/27/2016 1:09 AM
  • Doea redmi pro has a compass ?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro phone does not have a compass.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Success Nwaebo at 9/26/2016 6:04 AM
  • Hi,
    
    I just want to clarify, If I am using 2 sim on the this phone, would the second sim be able to connect to 3G while the first sim is connected to 4G or will the second sim only connects to 2G?
    
    Regards
    Success
  • Xiaomi Device
    Thank you for your mail.
    It support 4G + 3G
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From SUMAN MALLICK at 9/25/2016 9:49 PM
  • I AM FROM INDIA I WANT TO BUY REDMI PRO 64GB .I CAN NOT BUY THIS PHONE ! WHY?HOW CAN BUY THIS MOBILES?
    
  • Xiaomi Device
    Thank you for your mail.
    Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Sandy at 9/22/2016 9:44 AM
  • Hi! I'm from India. If I'm looking forward to buy redmi pro or redmi note 4. But my concern is if the warranty you provide. does it apply also to the xiaomi India service centers or not?
  • Xiaomi Device
    Thank you for your mail.
    We do not support international warranty,
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From suraj kharade at 9/14/2016 1:06 PM
  • Your installed Google play store and Google services before shipping
    Yes or Not
  • Xiaomi Device
    Thank you for your mail.
    Yes, We will help you install Google play store and Google services.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From suraj kharade at 9/14/2016 12:53 PM
  • Redmi pro play store is work in India
    Yes or not
    What about Warranty - you can give or not
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi pro play store can work in India,
    All are under one year warranty. (Excluding the accessories).
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Kaci at 9/13/2016 12:51 PM
  • Hi there,
    I'm from France. How many day Will the delivery to France take?
    Will it work Well with the french phone provider?
    Does it have a french menu ?
    thx in advance
  • Xiaomi Device
    Thank you for your mail.
    3-5 working days around to arrive at you.
    Xiaomi Redmi Pro can work in France,
    Xiaomi Redmi Pro phone does not have a french menu , we will help you set English,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From kiran modhvadiya at 9/11/2025 10:30 AM
  • redmi pro support quick charge 2.0 or 3.0
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro phone does not support quick charge 2.0 and 3.0
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From ivneet singh at 9/7/2025 5:17 AM
  • will it support indian network connections and can it come in enlish font or it is chinese only. also what could be the problems i would face if i ship it to india (warranty , network band support, anything else.)
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro support India network, it come with enlish.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Gyan Ranjan Mishra at 8/16/2016 1:33 AM
  • When will the Xiaomi Redmi Pro 32GB, Xiaomi Redmi Pro 64GB, Xiaomi Redmi Pro 128GB with CPU - MTK Helio X20 Deca Core,up to 2.1GHz;;MTK Helio X25 Deca Core,up to 2.5GHz; MTK Helio X25 Deca Core,up to 2.5GHz respectively launched in INDIA?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro will not be released in India, you can purchase this directly from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Sabyasachi mitra at 8/11/2025 11:39 AM
  • Will it have indian warranty if i ship it here in India...?
  • Xiaomi Device
    Thank you for your mail.
    We do not support international warranty,
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Sabyasachi Mitra at 8/11/2025 11:37 AM
  • Will it have indian warranty if i ship it here..??
  • Xiaomi Device
    Thank you for your mail.
    We do not support international warranty,
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From jitendra at 7/30/2016 10:07 PM
  • Xiaomi Redmi Pro 4G LTE 3GB 64GB Helio X25 Smartphone 5.5 inch 5MP+13MP dual camera Gold ?
    this moible india is not available ?
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Pro phone no India version.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Willie Morgan at 7/28/2016 11:24 AM
  • Hello Xiaomi
    Does this phone support 2g 3g and 4g in Argentina?
    How much time would it take to arrive?
    Thank you.
    Willie
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro 3G/2G can work in Argentina,
    you will got your package in 3-5 business days around.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!

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