Xiaomi Redmi Pro 3GB 32GB Helio X20 Deca Core 4G LTE Smartphone 5.5 inch 5MP+13MP dual camera Grey

Questions on Xiaomi Redmi Pro 3GB 32GB Helio X20 Deca Core 4G LTE Smartphone 5.5 inch 5MP+13MP dual camera Grey

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• From ENRIQUE PEREZ at 7/31/2016 2:34 PM
  • Hi there, i want to buy this one, but do you have in stock now?
    i mean, do you ship it just after i place the order?
    shipping to Mexico
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro phone is pre-order,
    We will shipping after August 20.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Edgar at 8/4/2025 5:16 AM
  • Hi,
    
    Does it have the Google play store pre-installed?
    
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Yes, We can help you installed google play store.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From mark at 8/16/2016 12:13 AM
  • Does it comes whit the x20 or the x25 ??
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro 3GB 32GB come with X20 CPU,
    Xiaomi Redmi Pro 64GB and 128GB come with X25 CPU,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Andris at 8/16/2016 1:04 PM
  • Greetings,
    
    Does the display glass has any extra protection? May be Gorilla Glass or something like that?
    
    Thank you!
  • Xiaomi Device
    Thank you for your mail.
    The screen no protection function, you can buy a screen protector.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Daniel Aguilar at 8/21/2016 3:31 PM
  • Hi Friends,
    It comes in spanish language?
    may be soon?
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro phone does not support spanish language,
    We will develop the firmware to solve the language problem.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Bob at 8/31/2016 10:02 AM
  • Hi, i'd love to buy this phone!
    But 2 questions:
    Does it work (LTE AND PHONE NETWORKS) in Germany without any problems??
    Could you write something like "2nd choice, prize: 45€" in the shipment papers??
    In germany, we got a lot of problems with chinese wares at customs post control...
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro 4G LTE can work in Germany, you can check network here: willmyphonework.net/
    We can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    We will have fully test before we send, all our Android Device come with 12 months warranty,
    Xiaomi Redmi Pro does not support German language,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Anukunj at 9/4/2025 11:24 AM
  • Hi , I want to know when this phone will launch in India???
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro phone will not be released in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Brijith at 9/6/2025 10:02 PM
  • is Xiaomi Redmi Pro 3/4gb means Redmi note4 pro ????
  • Xiaomi Device
    Thank you for your mail.
    No, Xiaomi Redmi Pro is not redmi note 4 pro.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From hipohip at 9/14/2016 5:05 AM
  • Rom with the google play is multilanguage ? this is a rom officiel with OTA update?
    
    Thank you :-)
  • Xiaomi Device
    Thank you for youfr mail.
    Xiaomi Redmi Pro does not support multi-language,
    it support OTA update.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Nitesh at 9/14/2016 7:22 AM
  • I want to buy this phone from India
    
    Is this global version of redmi pro or Chinese
    
    What will be the import custom.duty on this
    
    
  • Xiaomi Device
    Thank you for youfr mail.
    We only provide genuine and brand new Xiaomi Device, so it is Chinese version.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Milan at 9/21/2016 12:29 AM
  • When Redmi Pro will be released in India ? Also would it be with Snapdragon ?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro will not be released in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Sony John at 9/29/2016 10:50 AM
  • Hi,
    
    1. Will there be any import duty that needs to be paid (when shipped to India) ?
    2. What about after sales service? How will that be handled (before and after warranty period)?
    
    Kindly answer these queries of mine as I am willing to buy. But only after clearing these doubts.
    
    Thanks in advance!
  • Xiaomi Device
    Thank you for your mail.
    We are not sure about your local customs ,but we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    We will have fully test before we send, all our Android Device come with 12 months warranty, If any problem, please contact our after-sale customers service at any time .
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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