Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch 16MP Camera Gold

Questions on Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch 16MP Camera Gold

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• From Tareque at 9/28/2016 3:30 AM
  • I purchase a Xiami readmi Note 3 pro. When I verified my imei number in online then my set specification shown different. Why its different my imei number is -862123033842268
  • Xiaomi Device
    Thank you for your mail.
    Could you kindly tell us your order number?
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From chris smith at 9/27/2016 1:10 PM
  • I purchased a redmi note 3 pro official international and the box says only redmi note 3 does this mean they sent me the wrong one and also I live in usa and they sent the wrong adapter. Also this says on paper that this smart phone is intended for use in every country except USA and Canada. Another problem I have is choose local which does not have USA or Canada or UK. What am I supposed to do with this phone if I can't use it in USA and I don't know if it is a note 3 or note 3 pro. I will never buy from this company again if I cannot get this phone to work. This has Global MIUI V7. I need help please
  • Xiaomi Device
    Thank you for your mail.
    You can check this picture: https://www.xiaomidevice.com/media/wysiwyg/redmi/redmi_note_3.jpg
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Hasan at 9/27/2016 12:40 PM
  • This is official mi(xiaomi) website?
  • Xiaomi Device
    Thank you for your mail.
    We are xiaomi phone agents.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Raja at 9/27/2016 8:26 AM
  • Does it support T-mobile network in USA?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B4 can work with T-mobile network in USA,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Bibin at 9/25/2016 3:12 AM
  • Can I get service in India with warranty ?
  • Xiaomi Device
    Thank you for your mail.
    No, We do not support international warranty.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Bibin at 9/25/2016 3:03 AM
  • Can I use this phone in India ?
    Can I deliver the phone in India ?
    Is it support jio ( reliance in India ) ?
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in India,
    we support shipping to India,
    you can check network here: willmyphonework.net
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From nasrubeg at 9/25/2016 12:08 AM
  • Redmi note 3 pro will it be launched in india ? I want to buy it by cash on delivery.
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro will not be released in India,
    we do not support cash on delivery.
    We support Paypal and Credit Card paying.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Juan at 9/24/2016 4:09 AM
  • Thank you very much for your answer
    Please I want to confirm:
    a) can you send me this phone to Hangzhou without limitation?
    b) will all the western adaptation / programming (playstore and so on) have to be done by myself?
    c) will I be able to do the western adaptation while I am in China or only when I am back home?
    Thank you very much for your answers
    Best regards
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Hangzhou,
    We will help you install google play store.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Juan at 9/23/2016 6:42 PM
  • Sorry for my last question, I found China.
    Will the phone, even if sent to china have playstore and all the western programming (not chinese)? Best regards
  • Xiaomi Device
    Thank you for your mail.
    We will help you install Google Play, and remove all Chinese APP.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Juan at 9/23/2016 6:32 PM
  • Dear Sirs
    I have tried according to your suggestion to estimate shipping costs for a
    Only Xiaomi Redmi Note 3 Pro support 4G LTE B4.
    at: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    As I want you to send it to Hangzhou in China I tried to find China as shipping country, but I cant find it. How must I do? Are you sure you can send the phone to Hangzhou? Best regards
  • Xiaomi Device
    Thank you for your mail.
    Please fill in the address details.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Juan at 9/23/2016 4:34 PM
  • I have another question: Which are all the xiaomi models that can work in Argentina with B4 and may be with B28? Best regards
  • Xiaomi Device
    Thank you for your mail.
    Only Xiaomi Redmi Note 3 Pro support 4G LTE B4.
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From zk at 9/23/2016 10:15 AM
  • Does XIAOMI Redmi Note 3 Pro International Version support LTE AWS band 4 (1700/2100 MHz)?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support 4G LTE B4,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Phillip at 9/23/2016 9:39 AM
  • Where I can download the MIUI 8 global upgrade package?
  • Xiaomi Device
    Thank you for your mail.
    You can download the firmware at the official website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Bruno25 at 9/22/2016 2:50 PM
  • Hello. Why his height is 152mm, if the original version is 150mm.
    It has been manufactured by Xiaomi or is a imitation.
    
    Thanks.
  • Xiaomi Device
    Thank you for your mail.
    Thanks for your feedback
    We have modified specification.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Bill Smillie at 9/21/2016 11:04 PM
  • Hi Guys, could you please let me know if this phone will work on the Australian network, thanks :-)
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in Australian,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Tristan at 9/21/2016 4:02 AM
  • Hello,
    Would have you the model of Xiaomi Redmi notes 3 Pro, 16gb in French, because I does not see him(it) on the site.
    Thank you
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support French,
    You can see the screenshot.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Nasru at 9/21/2016 3:31 AM
  • When the phone redmi note 3 pro will be available in india ?
  • Xiaomi Device
    Thank you for your mail.
    No, we support worldwide shipping ,you can purchase this directly from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From sanchez58 at 9/20/2016 8:33 PM
  • Hi Xiaomi team.
    I would like to buy three phones that will be shipped to Crimea, Russia. Also can you please do not open factory box and do not install any firmware. I want firmware from the factory with English language that can be updated by OTA with updates from xiaomi.
    Thank you
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Russia,
    We will help you to install multiple language firmware, but it does not support OTA.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marcelo Dominguez at 9/19/2016 10:02 AM
  • Does this phone support OTA update?
  • Xiaomi Device
    Thank you for your mail.
    We will help you multi-language firmware, it does not support OTA upgrade.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Shravan at 9/15/2016 4:54 AM
  • 1) Does "xiaomi-redmi-note-3-pro" has video calling feature without third party?
    2) Does it has any dedicated micro-sd card slot?
    3) Does it has any Quick Battery charge feature like Motorola?
    4) Does it has any option to increase RAM up to 4 GB & ROM up to 64 or 128 GB?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support VoLTE,
    sim2 is a 2 in 1 card slot, which can be used as a SIM card slot or a TF card slot.
    it does not support Quick Battery charge,
    you can look this phone: https://www.xiaomidevice.com/xiaomi-mi5-pro-4gb-128gb.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ismael at 9/14/2016 12:03 PM
  • Hola! El redmi note 3 pro los datos funcionan en Venezuela?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G/3G/2G can work in Venezuela,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jeeth at 9/14/2016 7:50 AM
  • Sir.. i am from india and have a friend in israel. I would like to gift him a xiaomi redmi 3s prime to him. I want to know whether the phone will work in israel signal 4g 3g technology
    Pls help me
    Regards
    Jeeth
  • Xiaomi Device
    Thank you for youfr mail.
    Xiaomi redmi 3s 4G/3G/2G can work in israel.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ricardo Van Rouge at 9/13/2016 8:15 AM
  • Sres. Xiaomi
    Para confirmar:
    1) Este teléfono solo es compatible en todas sus redes o bandas con Movistar, Entel y Tuenti en el Perú? (2G/3G/4G)
    2) Viene instalado?:
    a) Versión Google play, Store y con idioma Español.
    b) El ROM es oficial actualizable en español vía OTA.
    c) Esta actualizado con el MIUI 8 y Android 6.
    d) Esta actualizado hasta el último firmware.
    3) Filma en 4k
    4) La cámara trasera viene con flash dual.
    5) El cable conector USB es OTG
    6) Tiene Pantalla Gorilla Glass 4.
    Gracias por su paciencia pero es necesario saber antes de tomar una decisión de compra.
    
    
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G/3G/2G can work with Movistar, Entel and Tuenti in Peru,
    Redmi Note 3 Pro come with Google Play Store, Spanish language and MIUI 8 OS,
    It does not support OTA update,
    it does not support 4k shoot, no dual flash,
    it support OTG.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From SUDHAKAR M at 9/13/2016 1:42 AM
  • does both sim slots of Redmi note 3 or note 3 pro support 4G ?
  • Xiaomi Device
    Thank you for your mail.
    Yes, But one SIM card is 4G, another SIM card is 2G.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From U.Sharma at 9/12/2025 8:20 AM
  • I want to know that Will Redmi Note 4 and Redmi Note 3 pro shipped to India.
    if so will it be available with Google play services and Google play.?
    will the device in below url compatible in INDIA.
    (https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html)
    will it be having Global OS or Chinese OS ?
    please reply back as i want to order before 20th of this month.
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to India,
    it caome with Google play services and Google play.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From U.Sharma at 9/12/2025 3:53 AM
  • https://www.xiaomidevice.com/xiaomi-redmi-note-4.html
    
    https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    
    Can these 2 devices works in India ? i mean with Indian Network Bands ?
    i currently live in India. Can I purchase these devices .
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro and Xiaomi Redmi Note 4 can work in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Lukas Klipp at 9/7/2025 3:45 AM
  • Hello,
    
    I would like to buy the Xiaomi Redmi Note 3 Pro 3GB 32GB but have a few questions. I currently live in South Korea but would like to get the European Android Play Story. Would that be possible?
    Also I read in your Questions-section that it's possible that you lower the price written on the package so that customers can avoid having to pay customs. Could you do that for me also and would I have to make a notice or something when buying this product?
    
    In best regards,
    Lukas Klipp
  • Xiaomi Device
    Thank you for your mail.
    We will help you install International versions of Google Play,
    We will write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Alex at 9/5/2025 10:48 AM
  • redme note 3 pro rooted?
    
  • Xiaomi Device
    Thank you for your mail.
    No, you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From d.berisha at 9/4/2025 10:13 AM
  • hi.
    i live in Germany and i want to buy this phone.
    which OS does it have installed Global or Chinese?
    does it have any chinese Apps installed?
    does it support OTA Updates?
    how long will it have warranty?
    i looked for customs, and it costs me around 50 Euro, can we do something with price (any discount??)
    if i order it with normal shipping and not DHL Express, how long will it take shipping to Germany?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro OS is Global version,
    We have removed all Chinese APP,
    It does not support OTA Updates,
    All are under one year warranty. (Excluding the accessories).
    we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    3-5 working days around to arrive at you.
    You can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Sourav Acharya at 9/2/2026 3:28 AM
  • Can the operating system be upgraded to Android Marshmallow?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro MIUI7 system is Android 6.0.
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Martin Willig at 9/1/2026 2:59 AM
  • Hi. I have ordered this product two days ago.
    It is still in processing, how long will it take to get shipped? Thanks.
  • Xiaomi Device
    Thank you for your mail.
    All our products will be sent out from our warehouse within 3 working days around after payment, don't worry , we will arrange your shipment within 1 day .
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Walter AR at 8/30/2016 10:17 AM
  • Does this phone come with MIUI 8 GLOBAL Stable ROM?
    Or should I download and install this ROM http://en.miui.com/thread-333403-1-1.html?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone come with MIUI 8 Stable ROM, or you can download a firmware update at the official site.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Alexis at 8/30/2016 12:23 AM
  • Good morning,
    Same as Marie as I have to use my phone in France and in Germany, but for another German Network.
    does Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch is compatible with 4G "1&1" in Germany ?
    Thanks
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can work with E-Plus network.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marie at 8/29/2016 10:16 AM
  • Hello
    As i have to use my phone in France and in Germany, i have 2 questions :
    does Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch is compatible with 4G "Bouygues Telecom" in France ?
    does Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch is compatible with 4G "O2" in Germany ?
    Thks in advance
    Marie
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B3/B7 can work with Bouygues Telecom,
    Xiaomi Redmi Note 3 Pro 4G LTE B7 can work with O2 network,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Lloyd Arcilla at 8/29/2016 1:36 AM
  • What are the things that wont work in the philippines?what is not comfortable in the philippines
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in philippines,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From jay at 8/27/2016 4:04 PM
  • hello..would like to ask if this phone is support at the philippines. and do ship it here?how many days will it take?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in Philippines,
    We support shipping to Philippines, 3-5 working days around to arrive at you.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Hamza Mtarfi at 8/26/2016 7:12 AM
  • Hello Xiaomi, Do you ship this Phone to Morocco? If yes how would it take to ship? and if it's here in Morocco, will it work with all service providers? Please answer.
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Morocco via DHL,
    Xiaomi Redmi Note 3 Pro can work with INWI, Meditel and Moroc Telecom network,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From kishore at 8/25/2016 6:32 PM
  • Hi
    Im interested to buy this phone from this https://www.xiaomidevice.com/
    Xiaomi Redmi Note 3 Pro 3GB 32GB Snapdragon 650 4G LTE Smartphone 5.5 Inch 16MP Camera Gold -->
    will this phone work in USA ? if it works in USA which networks(T-mobile, AT&T) will it support
    Will this phone work in India ?
    Will the phone comes with US version?
    Will support 4G in USA?
    
    
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B4 can work with T-mobile, AT&T,
    Xiaomi Redmi Note 3 Pro can work in India,
    We will send adapter type as per the country of delivery,
    Redmi Note 3 Pro 4G LTE can work in USA,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Federico at 8/25/2016 5:38 PM
  • Hey, I've asked you a question yesterday, you told me Xiaomi redmi note 3 pro's 4g works in Argentina, but this is a lie, or I think it. 4G won't work, I've checked it in a webpage, this phone has got Support from 1800 2100 and 2600 band, but in movistar Argentina there's only Support for 700 and 1700 band. And if I'm wrong, please prove it, I'm really interested in this mobile phone. (I couldn't send this message, I don't know why xD)
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B4 can work with Claro, Movistar, Personal and Tuenti network in Argentina.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Federico at 8/25/2016 10:53 AM
  • Hey, I've asked you a question yesterday, you told me Xiaomi redmi note 3 pro's 4g works in Argentina, but this is a lie, or I think it. 4G won't work, I've checked it in a webpage, this phone has got Support from 1800 2100 and 2600 band, but in movistar Argentina there's only Support for 700 and 1700 band. And if I'm wrong, please prove it, I'm really interested in this mobile phone.
    
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B4 can work with Claro, Movistar, Personal and Tuenti network in Argentina.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Federico at 8/24/2016 5:31 PM
  • Hey, I want this cellphone but I just want to know a few things:
    1st: Is this the GLOBAL MODEL? (if this is the global model the 4G connection on Argentina will work, but if it isn't it it won't work an this would be a problem for me)
    2nd: How much I will have to wait this phone if you send it to Spain?
    3rd: How can I be sure the product will arrive my home?
    Thanks and sorry about my English, I'll wait your answer
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro is not Global model, but Redmi Note 3 Pro 4G LTE can work in Argentina,
    3-5 working days around to arrive at you.
    Once your package shipped we will send an email with a link to track your order.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Giorgos Vlaikoudis at 8/24/2016 1:33 AM
  • Hello i am from Greece and i want to buy the Redmi Note 3 Pro 3gb ram with 32gb capacity but i want to have and b20 band (800mhz) in 4g is easy that? Because i see the latest version of international edition included all band in 4g!!!
    Thanks for your time.
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone does not support 4G LTE B20.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From RAYEES at 8/23/2016 6:23 AM
  • AM living in U.A.E IN SHARJAH. Can i purchase from here, also if i buy this where from i can buy accessories ,i think this web site only provide ,so it very difficult to get from out side, also i want to know ,is available war phone, charger with this set
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to UAE,
    We will send adapter type as per the country of delivery.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ganesh at 8/19/2016 2:48 PM
  • I want to buy one on this coming month but I am little confuse which should I choose either xiomi redmi note 3 or xiomi redmi note 3 pro, please suggest me.which one is better.
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone is better,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jusceo at 8/18/2016 3:47 AM
  • Is it available on cash on delivery just making sure it gets to me safe, by the way can you ship in in Philippines?
    
  • Xiaomi Device
    Thank you for your mail.
    Sorry, we do not support cash on delivery,
    We offer you secure payment, guaranteed quality, and guaranteed delivery.
    Once your package shipped we will send an email with a link to track your order.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Tanvir at 8/14/2016 9:30 PM
  • Where to buy the Xiaomi Redmi Note 3 pro in Kolkata?? please reply fast.
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 pro will not be released in the Kolkata, you can purchase this directly from our online shop, here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Seema at 8/14/2016 4:11 PM
  • I want to buy Redmi Note 3 Pro in India, but there is no option of selecting India as a country in the cart.
    
    Do you have a phone with the same specs but dedicated micro SD slot and two 4G slots that can be used simulataneously at 4 G speed.
  • Xiaomi Device
    Thank you for your mail.
    Please fill in the complete information.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Donald at 8/13/2016 11:36 PM
  • I recently bought xiaomi redmi 3. When I turned on the phone, I was asked about the language, which I chose as English (US). Next I was asked about the locale. I live in Canada. But neither Canada nor US is listed amongst the locales list. What do I do now?
  • Xiaomi Device
    Thank you for your mail.
    Try selecting UK.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Fendi at 8/13/2016 7:27 AM
  • Can i use this phone in indonesia? West java area? Thanks
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro can work in Indonesia,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From BA at 8/11/2025 7:51 AM
  • Why are there 2 prices for redmi note 3? One at USD189.99 and the other at USD199.99. Both are advertised at the same website. What are the differences between the 2 sets? From the spec., both looks the same.
  • Xiaomi Device
    Thank you for your mail.
    Thanks for your feedback, we'll check prices.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Naim at 8/10/2025 9:40 PM
  • Does redmi note 3pro has Otg..and Ota...
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support OTG and OTA,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Geoff at 8/10/2025 12:16 AM
  • I purchased a Redmi Note Pro 3 from an Australian based ebay web site,after turning on the phone first question was choose language I chose English.
    Next question was choose locale but there is no locale of Australia on the phone list.
    What do I do next to find locale of Australia
  • Xiaomi Device
    Thank you for your mail.
    You can choose USA locale, and then enter the phone system.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Erik at 8/9/2025 3:14 AM
  • It says 4G: FDD-LTE B1/B3/B4/B5/B7/B8 in the descriptions is this corect ?
    Some models says only B4 ?
    
  • Xiaomi Device
    Thank you for your mail.
    Yes, This is the official data.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From sandeep at 8/8/2025 5:43 AM
  • what Redmi 3s is launch in india? And what's that price?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi 3S will not be released in India, you can purchase this from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Hasan at 8/5/2025 10:17 AM
  • please give me the price of redimi 3 pro and note 3 pro , in chainis currency
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi 3 Pro price: https://www.xiaomidevice.com/xiaomi-redmi-3-pro-3gb-32gb.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From arman at 8/5/2025 3:37 AM
  • how to buy these device from saudi and qatar?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro not published in saudi and qatar, we support worldwide shipping ,you can purchase this directly from our online shop, here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Adam Sequeira at 8/4/2025 6:44 AM
  • I have ordered this product two days ago.
    
    It is still in processing, how long will it take to get shipped?
    
    
  • Xiaomi Device
    Thank you for your mail.
    All our products will be sent out from our warehouse within 3 working days around after payment.
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Bhavik at 8/4/2025 5:16 AM
  • Which kind of glass/screen protection used in REDMI NOTE 3?
  • Xiaomi Device
    Thank you for your mail.
    Corning Glass.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From na_da at 8/3/2026 7:52 AM
  • Hi,
    
    I want to know more about this phone, I compared it with Samsung Note 3, it seems equivalent, but I doubt about batter since it's built-in. In case a damage happens to the battery, how it's easy to replace it?
    Is there a possibility to extend storage?
    Another question regarding to shipping cost to Jordan?
    
    Thanks
    
  • Xiaomi Device
    Thank you for your mail.
    If the battery is damaged, please contact us and we can help you repair,
    Xiaomi Redmi Note 3 Pro support SD card,
    Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ashish at 8/2/2026 9:58 PM
  • I got the redmi note 3 pro from China. How do I know which rom does it have.
  • Xiaomi Device
    Thank you for your mail.
    Please check Settings> About phone> OS
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Naiem at 7/31/2016 6:51 AM
  • How can I buy the Redmi note 3 pro from Bangladesh?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro not released in Bangladesh, we support worldwide shipping ,you can purchase this directly from our online shop, here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From PKH at 7/31/2016 12:01 AM
  • Where can I buy Xiaomi Redmi note 3 pro in Malaysia?
  • Xiaomi Device
    Thank you for your mail.
    You can purchase this directly from our online shop, here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Chayan Saha at 7/29/2016 9:56 AM
  • What is the actual difference in Redmi Note 3 and Redmi Note 3 Pro? Please let me know. And what would be the total price along with shipping if I ordered it to bring in Bangladesh? Thank you...
  • Xiaomi Device
    Thank you for your mail.
    The different among Xiaomi Redmi Note 3 and Xiaomi Redmi Note 3 Pro, you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From dave at 7/29/2016 7:42 AM
  • I ordered the phone and tried doing an softward upgrade. The phone turned into a brick and I sent it back for repair through Canada Post. It shows the item is received on the 20th of July but haven't heard from them since.... Please give me an update on the status
  • Xiaomi Device
    Thank you for your mail.
    Could you kindly tell us your order number? We will send the information for you.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From harsh at 7/27/2016 9:04 PM
  • i am from india and want to buy redmi note 3 pro.please tell the release date..and the price of 32 Gb variant..thank you
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro has been released in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Pablo at 7/27/2016 3:35 PM
  • Will xiaomi redmi pro have infrared sensor?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Pro have infrared sensor,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jorge at 7/27/2016 8:38 AM
  • Where can the Global edition can be found and purchased ?
    
    I'm from Argentina and according to what is found in the webpage: http://willmyphonework.net/
    
    Xiaomi Redmi Note 3 Pro - Carrier Frequencies Argentina, Movistar
    
    Sub-Model: China Mobile and Unicom Edition
    2G: Result 1900MHz - OK
    3G: Result 850MHz, 1900MHz - OK
    4G LTE: Result Device not compatible - NOK
    
    Global Model
    2G: Result 850MHz, 1900MHz - OK
    3G: Result 850MHz, 1900MHz - OK
    4G LTE: Result Band4-AWS - OK
    
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro Chinese version support 4G LTE B4, Willmyphonework website have no update data .
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Oliphant at 7/26/2016 5:37 AM
  • I want to buy this phone but will 4g work in the UK on the o2 network?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can work with O2 network in UK,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marcelo at 7/25/2016 7:54 PM
  • Donde puedo conseguir el modelo global, soy de argentina y es el unico modelo que funciona en mi pais
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE B4 can work in Argentina, Redmi Note 3 Pro Chinese version support 4G LTE B4, so Chinese version can work in Argentina.
    you can check frequency here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From ILoveXiaomi at 7/25/2016 10:11 AM
  • Hi. I want to buy Xiaomi Redmi Note 3 Pro version with 3gb ram, but, do i must pay taxes to my country or im paing only smartphone? And do i have any guarantee and how long is that guarantee and where in Serbia i can service smartphone? Thanks.
  • Xiaomi Device
    Thank you for your mail.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From shams at 7/24/2016 12:08 PM
  • your set is available in bangladesh & it is running so much & available every hand.and our common gossip topic is xiaomi.also your company is big & famous so why u don't provide a customer care center in bangladesh????????????!!!!!!!!!! And we are your neighbors country also....so whats the matter ?????its really disappointed us.........
  • Xiaomi Device
    Thank you for your mail.
    Thanks for your feedback
  • Do you find this question helpful?  Yes   No
• From Rafi at 7/23/2016 12:39 PM
  • I am from India. I want to know that where can I buy redmi note 4 in India
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 4 may be released in September or October,
    When it is in stock, we will release it on our website and email you at the first time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Mark at 7/23/2016 9:40 AM
  • Is this the global version of the phone?
  • Xiaomi Device
    Thank you for your mail.
    No, it is Chinese version.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Hui at 7/22/2016 7:07 AM
  • I have IPhone 4S/5 on Sprint network, if I put the sim card from my IPhone 4S/5 in MI 5, will MI 5 work on Sprint network then?
    
    Do need go to Sprint customer service, ask them to put MI 5 on Sprint network?
    
    Thank you.
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Mi5 can work with Sprint network in USA, you can check network here: willmyphonework.net/
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Hui at 7/21/2016 8:55 AM
  • Hello,
    
    How do you make Xiaomi MI5 work on Sprint in USA?
    
    I currently use IPhone 4S/5 on Sprint network and want to replace them with MI5.
    
    Thanks, Best regards!
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Mi5 can work with Sprint in USA,
    you can check network here: http://willmyphonework.net/
    you can buy here: https://www.xiaomidevice.com/xiaomi-mi5-4g.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Salvador at 7/19/2016 3:59 AM
  • Hola, me interesa un Xiaomi Redmi Note 3 Pro para usarlo en redes de México (AT&T o Telcel o Movistar ) ¿qué versión debo comprar que sea compatible con 4G?¿Qué precio tiene con envío a México? ¿Cuánto tarda en llegar?
    Sin más quedo atento a sus órdenes
    Saludos
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can work with AT & T and Telcel or Movistar in Mexico,
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marcelo Dominguez at 7/15/2016 12:16 PM
  • Sir, I see that this item will be installed with Google play store, Google services and Multi-languages before shipped out.
    Does it include Spanish language?
    Thank you.
    Marcelo
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro will install Spanish language,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jasna at 7/15/2016 2:58 AM
  • Hi, I would like to buy this phone (I am from Serbia) and I would like to know if I must take an express delivery and if not, approximately how much time I'll wait by regular (not express) post to get my phone?
    Thank you for your answer, kind regards.
  • Xiaomi Device
    Thank you for your mail.
    The shipping cost to Serbia is $11.0 via Singapore post with the tracking number 10-25 working days around to arrive at you.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marcelo Dominguez at 7/14/2016 7:03 PM
  • Hi, can you confirm this phone ( Redmi Note 3 Pro 3GB 32GB Snapdragon 650 ) supports 4G LTE B4:1700?...Thank you. Marcelo
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support 4G LTE B4,
    You can view the official data, here: www.mi.com/note3/specs/
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Leon at 7/14/2016 2:02 AM
  • Dear Sir / Madam
    I bought Xiaomi Note 3 Pro device from local distributor, and I would like to be sure that it is not Xiaomi Note 3.
    I checked in Settings>About phone, and I see following:
    Model number - REDME NOTE 3 (and not 3 PRO)
    CPU – Hexa-core Max 1.8GHz (and not Snapdragon 650)
    Please confirm if it is Note 3 Pro or not.
    Thanks a lot and will appreciate your quick answer.
    Leon
  • Xiaomi Device
    Thank you for your mail.
    This may be the Indian version.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Shimanta at 7/13/2016 10:19 AM
  • If i order the chinese version of redmi note 3 pro will the phone language and play store be in english? And how many days will it take to arrive in the USA?
  • Xiaomi Device
    Thank you for your mail.
    We will help you install google play store before shipping,
    you will got your package in 3-5 business days around.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From ubux at 7/13/2016 6:07 AM
  • How long will it take to come to uk
  • Xiaomi Device
    Thank you for your mail.
    3-5 business days around.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Adriano at 7/7/2025 2:55 PM
  • Does you shipp to Brazil? And 4g works in Brazil? Thank you !
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Brazil, and 4G LTE can work in Brazil.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From andy at 7/4/2025 11:36 PM
  • can you tell me what phones you have will work with Sprint in USA?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi MI5 can work with Sprint in USA.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Rishabh Saini at 7/4/2025 7:54 AM
  • what will be the exchange rate from usd to idr. if i have a credit card with idr as a currency
  • Xiaomi Device
    Thank you for your mail.
    We do not support IDR.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Rishabh at 7/4/2025 1:37 AM
  • hello, i am currently living in Indonesia. If i ship this phone to indonesia what will be the shipping cost and other additional costs. what is the gurantee that i will receive the phone. will i get the warranty and guarantee with it?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Indonesia and the shipping cost is 11usd,
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    We offer you secure payment, guaranteed quality, and guaranteed delivery.
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Arslan Tariq at 6/30/2016 9:41 PM
  • Do you ship to Pakistan and buy which Service?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Pakistan by Singapore post with the tracking number
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From KC at 6/27/2016 1:03 AM
  • Hi,
    
    Like to buy one.
    How to make it support Google Play?
    Can I just install?
  • Xiaomi Device
    Thank you for your mail.
    We will help you install Google Play before shipping.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Ratik at 6/26/2016 7:10 PM
  • hi,
    I'm from uae,if I buy xiaomi redmi note 3 pro in uae,does it updated to miui 8 globally
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can upgrade to MIUI8.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From joanne at 6/24/2016 6:40 AM
  • hi, i am from Malaysia. I plan to buy 2 units Redmi NOte 3 Pro (Gray & Gold)
    
    1. Can i know which version should i buy?
    2. and how much the shipping fees?
    3. total i much i nee dto pay?
  • Xiaomi Device
    Thank you for your mail.
    The shipping cost depends on your shipping address, Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From sherry at 6/22/2016 7:01 AM
  • hello, can i ask what is the declare package? is it compulsory to choose before buying the phone?
  • Xiaomi Device
    Thank you for your mail.
    We will pirnt the package value with low price to avoid or reduce the tax for ou, but we are not sure about your local customs. You can tell us your order number and the price you wat to declaired after place order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
    
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• From Favour at 6/15/2016 7:58 PM
  • You already answered in one of the questions that it works in the UK, but how do I install the Global ROM.
    
    Also, what does declaring the value of the package do? and why are there only two options?
    
    You also mentioned that you could pre-install before sending the device, where is that option available?
  • Xiaomi Device
    Thank you for your mail.
    You can download Global ROM installation, we only provide genuine and brand new Android Device, we only provide genuine products, so it is China ROM,
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Dawit at 6/14/2016 5:10 AM
  • Hi Xiaomi, I am traveling to Guangzhou for a few days and would like to buy mi note pro, how can I buy it in GZ and will it support Google play
  • Xiaomi Device
    Thank you for your mail.
    If you buy in China, it does not support Google play.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From jhony at 6/13/2016 8:23 PM
  • From country sent phones? in few days to receive my phone I want to buy
  • Xiaomi Device
    Thank you for your mail.
    We will send your package from China,
    you will got your package in 3-5 business days around.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From jhony at 6/13/2016 8:12 PM
  • I have done a checkout via PayPal for version multilanguage and only takes the amount of 204 dollars, 11 dollars shipping are apart? since country sent you
  • Xiaomi Device
    Thank you for your mail.
    If the total cost is 204 dollars, which include shipping.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jhony at 6/13/2016 7:55 PM
  • Cuanto cuesta el envio a estados unidos? Ya no quedan de la version multilenguaje
  • Xiaomi Device
    Thank you for your mail.
    The shipping cost is 11usd,
    multilanguage version: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro-3gb-32gb-snapdragon-650-hexa-core.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Maxi at 6/12/2025 7:49 AM
  • Hola, aproximadamente, cuando van a tener stock de la version global (la que funciona en Argentina con 4G)???
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can not work in Argentina.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Kamlesh Sawant at 6/12/2025 2:52 AM
  • I am not able to select shipping method. Your site asking me to change shipping address. Can you ship redmi note 3 to Navi Mumbai, India
    
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Vortalhe at 6/7/2025 1:36 AM
  • Does you shipp to greece? and 4g works in greece?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Greece,
    Xiaomi Redmi Note 3 pro 4G LTE can work in Greece.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ivana Reinoso at 6/5/2025 6:15 PM
  • hello i am from argentina and i want to purchase the global version of this phone , is it on stock ? If not, if I purchase the china version and then change the firmware of the phone would it make it work with the 4g band in my country ?
  • Xiaomi Device
    Thank you for your mail.
    We do not have global version, 4G LTE can not work in Argentina.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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