Xiaomi Redmi Note 3 Pro 4G LTE Snapdragon 650 2GB 16GB Smartphone 5.5 Inch 16MP Camera Gray

Questions on Xiaomi Redmi Note 3 Pro 4G LTE Snapdragon 650 2GB 16GB Smartphone 5.5 Inch 16MP Camera Gray

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• From Zacharias Magoutas at 1/16/2016 2:00 PM
  • Hi
    Can I order the 32 gb redmi note 3 pro and send it in free shippimg method?
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Sorry, we do not support free shipping,
    Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
• From Art at 1/20/2016 6:19 AM
  • Hi,
    Redmi note 3 pro working with euro sim card?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in Euro,
    You can tell us your country? We will help check the phone Operating Frequency.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Nav at 1/21/2016 6:58 AM
  • Will the phone be able to hold a micro sd card? Also will it work on bell network in Canada
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support SD card, one SIM solt is a 2 in 1 card slot, which can be used as a SIM card slot or a TF card slot,
    Redmi Note 3 Pro 4G LTE and 3G can work with bell network in Canada,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Anand at 1/21/2016 10:08 AM
  • do u ship it to India and what is delivery charge for 3GB model?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to India and the shipping cost is 11.0USD.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Cris at 1/26/2016 5:19 AM
  • Hi
    ,Does if fully work in Romania?
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro can work with Digi.Mobil, Orange, Telekom and Vodafone in Romania.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Tim De Bondt at 1/26/2016 9:41 AM
  • When will it start sending it?
    
  • Xiaomi Device
    Thank you for your mail.
    We will deliver it by the end of February, don't worry , once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Munsif at 1/27/2016 7:40 AM
  • Hi, I'm from Sri Lanka. I want to know the shipping cost and whether the phone (Xiaomi Redmi Note 3 Pro) come with Google play store pre-installed?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Sri Lanka and the shipping cost is 11.0USD.
    We will help you to install Google Play Store,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Nav at 1/27/2016 6:55 PM
  • If we buy the phone during the presale, but decide we dont want it before you send it, can we get a refund?
  • Xiaomi Device
    Thank you for your mail.
    Do not worry, we support pre-order service, when we got it in stock, we will arrange your shipment according to your order number at the first time.
    You can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you do not want to wait, please email back to us, we will cancel your order and fully refund you.
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Nav at 1/28/2016 7:24 AM
  • I have bought the phone, and i was wondering if the phone comes with a screen protector or case. Do i have to buy that separate?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro Unboxing: https://www.youtube.com/watch?v=ZAA1CPwrogU
    You need to buy screen protector and case.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From moses jade at 1/31/2016 8:04 AM
  • hi what version of redmi note 3 that supports micro sd card ? it says on gsmarena that there is a version that supports sd card expansion.. but i dont know which one.. thanks in advance
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support micro sd card, you can look here: https://www.youtube.com/watch?v=ZAA1CPwrogU
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From moses jade at 1/31/2016 8:04 AM
  • hi what version of redmi note 3 that supports micro sd card ? it says on gsmarena that there is a version that supports sd card expansion.. but i dont know which one.. thanks in advance
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support micro sd card, you can look here: https://www.youtube.com/watch?v=ZAA1CPwrogU
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Compiller at 2/1/2026 3:10 AM
  • Xiaomi Redmi Note 3 Pro supports memory card?
    Or SD card slot is combined with sim card slot?
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support SD card,
    the SIM2 is a 2 in 1 card slot, which can be used as a SIM card slot or a TF card slot.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Edward at 2/2/2026 1:15 AM
  • When can I create one pre-order ?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro will be available after the Chinese New Year.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Naim at 2/2/2026 4:57 AM
  • Hi,
    Does redmi note 3 pro 2GB version support SD Card?
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro support SD card.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From topan daniel at 2/4/2025 1:10 PM
  • redmi note 3 pro have play store??
    
  • Xiaomi Device
    Thank you for your mail.
    Yes, We will help you install Google play store.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Venkat at 2/8/2025 6:27 AM
  • Will it be launched in India?
    If not how can we get it to India?
    What about customs and warranty?
    Whether it supports Indian carriers and 4G?
  • Xiaomi Device
    Thank you for your mail.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    Xiaomi Redmi Note 3 Pro 4G LTE can work in India,
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From bryan at 2/9/2025 3:05 AM
  • may i know when note 3 pro will be available in malaysia, and the meaning of after chinese new year is it on 22/02/16? can i get a date for the order?
    
  • Xiaomi Device
    Thank you for your mail.
    When it is in stock, we will release it on our website and email you at the first time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
    
    2/19/2016 Updated: Xiaomi Redmi Note 3 Pro phone is in stock, you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
• From Pavle at 2/12/2025 6:54 PM
  • Hi. Do you have shipping for Bosnia and Herzegovina and Croatia? How much coast and how much days it taking. Thank you
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Bosnia and Herzegovina and Croatia,
    The shipping cost depends on your shipping address, Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marko at 2/13/2016 10:52 AM
  • Greeting,
    that your phone Xiaomi Redmi Note 3 Pro has a signal diode messages etc.
    whether it supports the Bosnia and Herzegovina to deliver and that you are doing all GSM networks in Bosnia
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Bosnia and Herzegovina and the shipping cost is 11.0USD.
    Redmi Note 3 Pro 3G and 2G can work with all Bosnia's networks.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jig at 2/17/2016 11:34 PM
  • Is your company support cash on delievry?
  • Xiaomi Device
    Thank you for your mail.
    We does not support cash on delievry, we support Paypal and Credit Card paying, we support Bank Tranfer.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From aldopa at 2/20/2016 2:11 AM
  • Hi,
    what languages are now on the installed rom ?
    Is the italian language supported ?
    
    regards
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro does not support italian language.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Umar Nori at 2/22/2016 7:24 AM
  • Can the Xiaomi Redmi Note 3 Pro be chaged into german
  • Xiaomi Device
    Thank you for your mail.
    We will post Xiaomi Redmi Note 3 Pro how to changes language tutorial, please visit our website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Umar Nori at 2/22/2016 7:25 AM
  • Can the Xiaomi Redmi Note 3 Pro be chaged into german
  • Xiaomi Device
    Thank you for your mail.
    We will post Xiaomi Redmi Note 3 Pro how to changes language tutorial, please visit our website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Nav at 2/23/2016 2:32 PM
  • What date will you be shipping the phones?
  • Xiaomi Device
    Thank you for your mail.
    We will be shipped to you at the end of February.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Volker at 3/1/2026 1:47 AM
  • Is the Redmi Note 3 Pro 16 GB Gray in stock right now?
    
    If so - how long will take the shipping to Germany when using express shipping?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone is in stock and ready to send.
    you will get your package in 3-5 business days around by Express,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Jig at 3/2/2026 6:59 PM
  • when note 3 pro will be available in india?
  • Xiaomi Device
    Thank you for your mail.
    March 3
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From michael at 3/6/2025 7:38 AM
  • can you ship to Nigeria and if yes what will be the shipping charge
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Nigeria and shipping cost is 11usd,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From VALERY at 3/12/2025 3:30 AM
  • Hello! I want to buy you NOTE3PRO. 1. How much is shipping to Russia? 2. How long is the delivery to Russia? Not will I have to pay extra customs duty? 3. Is there Russian language in the firmware? 4. Can I pay by credit card? Thank you.
  • Xiaomi Device
    Thank you for your mail.
    The shipping cost depends on your shipping address, Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    We support Paypal and Credit Card paying, we support Bank Tranfer.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Valery Alexeenkov at 3/12/2025 3:33 AM
  • Hello! I want to buy you NOTE3PRO. 1. How much is shipping to Russia? 2. How long is the delivery to Russia? Not will I have to pay extra customs duty? 3. Is there Russian language in the firmware? 4. Can I pay by credit card? Thank you.
  • Xiaomi Device
    Thank you for your mail.
    The shipping cost depends on your shipping address, Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    We support Paypal and Credit Card paying, we support Bank Tranfer.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Nav at 3/15/2016 12:40 PM
  • Hi, sorry to bother again. I have fixed the problem with the signal. The only problem is that you shipped it with a Canadian charger, but i use the standard 2 prong EU charger.(I reside in Italy) Sorry for the inconvenience, but is it possible you can send me the right charger please?
  • Xiaomi Device
    Thank you for your mail.
    You write the address is Canada, we send the suitable plug according to your country, so we send Canadian charger, you can buy EU charger on our website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From sadikul pial at 3/20/2016 12:21 AM
  • Hello,
    Is this phone is available now in Bangladesh ?
    And another question do you have any authorized shop in Bangladesh?
    If you have please give me their details.
    Thank you
  • Xiaomi Device
    Thank you for your mail.
    I regret that we have no dealer or re-seller in Bangladesh ,but we support worldwide shipping ,you can purchase this directly from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Mahipal at 3/21/2016 12:52 AM
  • Does this Phone has scratch resistant glass ? gorilla or corning?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone does not support scratch resistant glass.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From pelshovskiy pelshovskiy at 4/4/2025 10:19 PM
  • Hello.
    you can insert a memory card ?
    Can we Ukrainian or Russian ?
    thank you in advance
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support SD card,
    Redmi Note 3 phone does not support Ukrainian or Russian.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Michal at 4/11/2025 4:34 PM
  • Do you provide xiaomi redmi note 3 pro 2GB/16gb in a package completely sealed/unopened with plastic wrap still on it? I would like to get a phone as it is straight from the factory. Thanks in advance for your prompt resonse.
    
    Michal
  • Xiaomi Device
    Thank you for your mail.
    We are sealed packaging.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Emir at 4/24/2016 8:50 PM
  • Hi there,
    Is there ISOCELL samsung sensor on xiaomi remi note 3 pro?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro equipped with Samsung's S5K3P3 sensor.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From girdhari at 4/27/2016 4:32 PM
  • I am having the contacts no. issue with my mi Note3. I cannot see the contacts that are saved in my SIM and not able to save contacts on SIM as well.
  • Xiaomi Device
    Thank you for your mail.
    Please download the firmware update on the official website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Amber at 5/10/2025 4:07 AM
  • Does redmi note 3 pro 2gb/16 gb version support mobile networks in sri lanka ?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro can work in sri lanka.
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Chris at 5/14/2016 11:04 AM
  • Hi
    
    I'm looking at buying the Redmi Note 3 16gb or 32gb. I read on the comments that you are willing to send phones to the UK as "gifts". I understand if you do this I won't pay Custom Duty or Charges. Can you tell me if thats correct and how long post will take. Also I understand you also add free gifts with the phone - ie screen protectors and case. Is that right too?. Thanks in advance Chris
  • Xiaomi Device
    Thank you for your mail.
    You will got your package in 3-5 business days around.
    Not free, you need buy screen protectors and case,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Ajit Guraya at 5/15/2016 11:37 AM
  • Can it be shipped to Nepal without any custom duties and will the phone work in Nepal ?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Nepal,
    Xiaomi Redmi Note 3 Pro 3G/2G can work in Nepal,
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Agustín at 5/23/2016 12:38 PM
  • Hi, Redmi Note 3 Pro has 2 version right? One for China and one Global model? Both with different bands?
  • Xiaomi Device
    Thank you for your mail.
    Yes
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• From JuanCarlos at 5/26/2016 4:59 PM
  • Which is the global model? And which is the difference?
  • Xiaomi Device
    Thank you for your mail.
    We do not have global model.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Guillermo at 6/4/2025 3:15 PM
  • Hola, queria saber si hacen envios a argentina
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Argentina,
    Xiaomi Redmi Note 3 Pro 3G/2G can work in Argentina,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Guillermo at 6/4/2025 5:47 PM
  • Hola quisiera saber si tiene el idioma español? y ademas cuanto cuesta el envio hacia argentina
  • Xiaomi Device
    Thank you for your mail.
    You can look this Multi-languages Version: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro-3gb-32gb-snapdragon-650-hexa-core.html
    We supprot shipping to Argentina and the shipping cost is 11usd,
    Xiaomi Redmi Note 3 Pro 3G/2G can work in Argentina.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Abdelrahman Mahmoud at 6/20/2016 9:02 PM
  • Hi,
    
    Will it work in Saudi Arabia especially on STC network or on Vodafone in Egypt? I am now in Shanghai-China now so how many days will it take if I order one?
    
    Best
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G/3G/2G can work with STC network in Saudi Arabia,
    Xiaomi Redmi Note 3 Pro 3G/2G can work with Vodafone in Egypt,
    you will got your package in 2-3 business days around.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Chint at 7/19/2016 8:40 PM
  • Hi
    I need to buy Xiaomi redmi note 3 pro Internationla Edition with Global MIUI.
    May I know is it available this moment and do u ship them to Sri Lanka.
    (Pls send the item link)
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    We only provide genuine and brand new Xiaomi Device, so it is China version,
    we support shipping to Sri Lanka,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Mauro at 8/10/2025 3:53 PM
  • Im from argentian and here we use the LTE band 4. (1700 y 2100 Mhz)
    This phone support that bands?
    Could you send by a national post? (Not couriers like UPS, FEDEX, DHL)
    thank you
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support 4G LTE B4,
    We support shipping to argentina via DHL.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Eduardo Gonzalez at 8/16/2016 11:10 AM
  • Hi, I wonder if this device supports the B4 LTE band (1700 y 2100 Mhz) used in AT&T México?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone supports 4G LTE B4, it can work in Mexico.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Eduardo Gonzalez at 8/18/2016 7:15 AM
  • Hi good day
    Sorry if I buy a redmi note 3 Pro with you and choose the express shipping to receive the product have to pay any tax?
    Or you can declare the shipment as a gift lower value to avoid paying taxes
  • Xiaomi Device
    Thank you for your mail.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Eduardo Gonzalez at 8/18/2016 7:19 AM
  • If I buy a redmi note 3 Pro and select express shipping you can be declared as a gift of lesser value ?
    And the soon arrive to Mexico?
  • Xiaomi Device
    Thank you for your mail.
    we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    3-5 working days around to arrive at you,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Jorge at 8/19/2016 8:11 AM
  • Hi! Please kindly note that this item will be installed with Google play store, Google services and Multi-languages before shipped out. DOES THIS MEAN THAT THE CHINESE APPS ARE DELETED? IT IS FULLY PREPARED FOR EUROPE?
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro will be installed with Google play store, Google services and Multi-languages before shipped out.
    We support shipping to Europe,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Nick Stevens at 8/28/2016 6:23 PM
  • Redmi note 3 pro support OTA update?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro support OTA update,
    We installed a multi-language firmware, you need to download the firmware update.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Nacho Rodriguez at 9/7/2025 8:20 PM
  • Hello
    I can ask is sending to Argentina by DHL or UPS
    because ems ( Correo Argentino ) passes the limit price of 200 dollars. THANK YOU VERY MUCH
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Argentina by DHL,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Manasi k at 9/9/2025 11:23 PM
  • I am from India, but this product is not available here. Is it possible that this device be delivered in India if I pay in USD?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to India, you can purchase this directly from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Radhawa Bandara at 9/10/2025 1:20 AM
  • In your website it is mentioned that ship with in 24 hours. But i still my order has not shipped, it still says processing
  • Xiaomi Device
    Thank you for your mail.
    All our products will be sent out from our warehouse within 3 working days around after payment, don't worry , we will arrange your shipment within 1-2 days ,
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Nikos at 9/14/2016 5:46 PM
  • I be aware that this phone does not support Greek menu, nevertheless I will be able to send and receive SMS in Greek at least?
  • Xiaomi Device
    Thank you for your mail.
    Yes, you can send and receive SMS in Greek.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Radhawa Bandara at 9/15/2016 10:15 PM
  • My order (14200025648) still says processing after 1 week ..YOU have not sent it yet ...
  • Xiaomi Device
    Thank you for youfr mail.
    We are about to send your order. But there are some problem with your address. Can you send us the address in English? Name: Address: City: Zip code: Country: Phone number:
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From sanchez58 at 9/20/2016 1:46 PM
  • hI Xiaomi team. Do you ship this phone to Crimea, Russia? Thank you
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Russia.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From waqas at 9/26/2016 8:48 AM
  • How much take time from 0% to 100 % to Xiaomi Redmi Note 3 Pro full charge?
  • Xiaomi Device
    Thank you for your mail.
    About 2-3 hours.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From dmitry at 10/3/2026 2:20 PM
  • Hi, do you have free shipping option to USA of this phone?
    Xiaomi Redmi Note 3 Pro 4G LTE Snapdragon 650 2GB 16GB Smartphone 5.5 Inch 16MP Camera Gray
    
    If yes, how long approximately does it take to receive?
  • Xiaomi Device
    Thank you for your mail.
    Sorry, we do not support free shipping,
    you will got your package in 3-5 business days around.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro-4g-lte.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From MaxLej at 10/4/2025 11:56 AM
  • Is this phone unlocked to all networks?I am from Botswana which is why i ask?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone is an unlocked phone,
    Redmi Note 3 Pro can work with MASCOM and Orange network in Botswana,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Ivan Kruhak at 10/7/2025 8:26 AM
  • I want to buy Xiaomi Redmi Note 3 Pro 4G LTE Snapdragon 650 2GB 16GB Smartphone 5.5 Inch 16MP Camera Gray and now i see that battery cant be replaced, so how i can replace batery?
    Shiping to Croatia(i will pay 50$ for shiping)?
    Thanx
  • Xiaomi Device
    Thank you for your mail.
    If the battery has a problem, you can contact us, we will help you replace the battery,
    Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Ivan Kruhak at 10/7/2025 8:27 AM
  • I want to buy Xiaomi Redmi Note 3 Pro 4G LTE Snapdragon 650 2GB 16GB Smartphone 5.5 Inch 16MP Camera Gray and now i see that battery cant be replaced, so how i can replace batery?
    Shiping to Croatia(i will pay 50$ for shiping)?
    Thanx
  • Xiaomi Device
    Thank you for your mail.
    If the battery has a problem, you can contact us, we will help you replace the battery,
    Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Ivan Kruhak at 10/7/2025 10:05 AM
  • I order this phone but PayPal put my ID, lol ID is not my real name.
    i send mail but no responde.Do i need make a refunde, i do not want loose 200$
    Please help me
  • Xiaomi Device
    Thank you for your mail.
    You can re-purchase.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From VICENTE BARREIRO at 10/8/2025 8:24 AM
  • AMIGOS QUISERA SABER SI ESTE CELULAR FUNCIONA EN MI PAÍS EN 4G(ECUADOR) PARA QUE NO HAYA PROBLEMA CON LO DE LA BANDA.
    ADEMAS DESEO SABER SI LO PUEDEN ENVIAR A LOS ESTADOS UNIDOS PARA QUE UN FAMILIAR LO RECIBA ALLA Y LUEGO LO TRAIGA A MI PAIS. AGRADEZCO MUCHO SU AYUDA Y COMPRENSION.
    
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can work with Claro and CNT network in ECUADOR,
    you can buy it here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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