Xiaomi Redmi Note 3 Pro 4G LTE Smartphone Snapdragon 650 2GB 16GB 5.5 Inch 16MP Camera Gold

Questions on Xiaomi Redmi Note 3 Pro 4G LTE Smartphone Snapdragon 650 2GB 16GB 5.5 Inch 16MP Camera Gold

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• From Paul at 5/14/2016 6:11 AM
  • Hello,
    I have bought a XIAOMI Redmi Note 3 Pro and I would like to have a user manual in English.
    Can you please send me one to my email?
    Can you please also inform me how I can synchronize my Contacts & Calendar from Outlook?
    Thanking you in advance
    Paul
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro is China version, no english user manual.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Michele at 4/4/2025 6:34 PM
  • Hello, my microSd card inside is visible, but nothing is installed, also if i put external memory as basic installation for apps and files. How i can?
  • Xiaomi Device
    Thank you for your mail.
    Please check your sd card can work well, and check whther you have inserted in the right direction.
    First uninstall APP, find the APP installation package, copied to the SD card, and then install it.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Abdul at 2/7/2025 12:44 AM
  • Hello
    I wanted to ask that whether this phone will be available in other languages than chinese.
    As I am from India and I want english as the default language
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phones only support English and Chinese, we will help you set English.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Kevin at 2/3/2026 12:47 AM
  • I'm indonesian. I want to buy it so much! Will it be released here? Or if I buy it online, will it have other language than just China? How about playstore?
  • Xiaomi Device
    Thank you for your mail.
    We will help you set English and install Google Play Store.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Marcel at 4/13/2016 12:44 AM
  • Hello,
    
    is there only the English and Chinese version or can I get the EU Rom on my device?
  • Xiaomi Device
    Thank you for your mail.
    You can download the EU Rom installation.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From T.K.R.PARTHASARATHI at 7/13/2016 4:34 AM
  • I Want to down load user manual for xiaomiredmi note 3 where can I find it?
  • Xiaomi Device
    Thank you for your mail.
    We will consult official customer service.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From sebas at 3/13/2016 10:23 AM
  • I'm from Spain wanted to ask, by the way of shipping , customs charges and warranty
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Spain and the shipping cost is 11USD,
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. we can write a smaller value lower than 50usd in the shipping documents to avoid or reduce custom duties and tax.
    All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Agus at 2/2/2026 5:09 AM
  • Will it released outside China soon?
  • Xiaomi Device
    Thank you for your mail.
    Not, but we support worldwide shipping ,you can purchase this directly from our online shop.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From andrucha at 2/8/2025 11:34 AM
  • Support TF(SD) card extended?
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 support TF card.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ivan Stosic at 2/12/2025 12:54 PM
  • Dear Sirs,
    
    I want to make pre-order of Xiaomi redmi note 3 Pro 16 GB Gold.
    hao i make and pay in advance by bank transfer or PayPal?
    
    Kind regards.
    
    Ivan S.
  • Xiaomi Device
    Thank you for your mail.
    When it is in stock, we will release it on our website and email you at the first time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
    
    2/19/2016 Updated: Xiaomi Redmi Note 3 Pro phone is in stock, you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
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• From Derkos at 7/1/2026 9:34 AM
  • where can I download in PDF English user manual for Xiaomi Redmi Note 3 Pro 3GB?
    Thanks
  • Xiaomi Device
    Thank you for your mail.
    Sorry, we do not have PDF English user manual.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From CyrusTom at 2/10/2025 8:27 AM
  • Im from. malaysia i wanna ask that is this phone can update like usual phone? like updating Android or something...
    Its ORI? Or AP?
    Wanna buy.. xD
    N does this phone include English version n playstore? XD
  • Xiaomi Device
    Thank you for your mail.
    Yes, We only provide genuine and brand new Xiaomi Device,
    We will help you install the Google play store.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Sonali Samparna at 2/20/2016 10:59 AM
  • Hi,
    I am from India. I tried to book Xiaomi Redmi Note 3 Pro 4G LTE Smartphone Snapdragon 650 3 GB 32GB 5.5 Inch 16MP Camera Gold.but it says "Sorry, no quotes are available for this order at this time.". The same also I tried for power bank 16000 mAh.it display the same msg.Please help how to book it.also i want to know when it will come to Indian market.Is this one global version or Chinese version.please help me out and reply soon.
  • Xiaomi Device
    Thank you for your mail.
    Please try to buy redmi note 3 pro phone again.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Paul at 4/6/2025 4:02 PM
  • Hi,
    What ROM is installed on the RN3? Is it the official MIUI ROM and if so, which version?
    Many thanks
  • Xiaomi Device
    Thank you for your mail.
    It's the official MIUI ROM.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From abc at 5/2/2026 8:26 AM
  • Does this phone support AT&T band in USA?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 3G/2G can work with AT&T network.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From louisa at 1/20/2016 6:44 PM
  • Is this china version or Global version? I hope you sell Global version cause everybody around the world can use it. Especially southeast asia.thanks.
  • Xiaomi Device
    Thank you for your mail.
    Is China version.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From yousef at 1/19/2016 1:00 AM
  • Is there an Arabic language in the phone
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro does not support Arabic language.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Ploy at 1/27/2016 12:14 AM
  • If i order Xiaomi Redmi Note 3 Pro 4G LTE Smartphone Snapdragon 650 2GB 16GB 5.5 Inch 16MP Camera Gold 1 pce. Can you sent to Thailand? free shipping?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Thailand and the shipping cost is 11.0USD,
    Once your package shipped we will send an email with a link to track your order.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Md Masud Al Forhad at 2/7/2025 10:34 AM
  • When this phone will be in stock? I want to buy pro version with 3 gb ram and 32gb rom. And shipping cost how much for saint petersburg, russia?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Russia and the shipping cost is 11.0USD.
    When it is in stock, we will release it on our website and email you at the first time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
    
    2/19/2016 Updated: Xiaomi Redmi Note 3 Pro phone is in stock, you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
  • Do you find this question helpful?  Yes   No
• From David Alfaro Ulate at 2/11/2025 11:39 AM
  • Hi, can u ship to Costa Rica without tax?
  • Xiaomi Device
    Thank you for your mail.
    Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From saiful amin saiful amin at 2/15/2016 8:30 PM
  • If i order Xiaomi Redmi Note 3 Pro 4G LTE Smartphone Snapdragon 650 2GB 16GB 5.5 Inch 16MP Camera Gold 1 pce. Can you sent to malaysia? free shipping? when stock ready can you inform me?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to Malaysia and the shipping cost is 11USD,
    When it is in stock, we will release in the website and email you at the first time.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Hemant at 3/3/2026 9:42 AM
  • In redmi note pro memory card slot is present/..expandable memory
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone support SD card.
    you can look here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Rainer at 3/13/2016 7:48 AM
  • where I can download the english manual ?
  • Xiaomi Device
    Thank you for your mail.
    You can download the Xiaomi Redmi Note 3 Pro User's Manual on the official website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From dev sharma at 3/22/2016 8:06 PM
  • Does both sim of redmi note 3 pro 2gb ram 16gb rom gold support 4g in india. I'm from india.
  • Xiaomi Device
    Thank you for your mail.
    Yes, Xiaomi Redmi Note 3 Pro 4G LTE can work in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From binod at 3/23/2016 10:50 AM
  • From .nepal
    Nepal location have not zip code how too delivary it.
    
  • Xiaomi Device
    Thank you for your mail.
    Once your package shipped we will send an email with a link to track your order.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Vasco Daash at 4/26/2016 8:03 PM
  • Bonjour,
    
    1-Le téléphone est expédié de quelle pays ?
    2-La ROM est internationale ou il faut l'installer ultérieurement ?
    3-Car je souhaite que la langue soit le Français.
    
    Merci
  • Xiaomi Device
    Thank you for your mail.
    We will send your package from China,
    We only provide genuine and brand new Xiaomi Device, so it's a China ROM, and does not support French.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Vasa at 6/9/2025 1:49 PM
  • Which is your latest version of phones?
  • Xiaomi Device
    Thank you for your mail.
    MIUI 7.1.3
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Adi at 6/29/2016 3:49 AM
  • I have bought Xiaomi Redmi note 3 pro 32gb in Jakarta Indonesia. But 4g is not enabled in the phone. How to enable 4g. Thanks n regards.
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro 4G LTE can work in Indonesia,
    you can check frequency here: willmyphonework.net/
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From tapanjyoti at 1/22/2016 11:10 AM
  • i want to know the launching date of this product in india.
  • Xiaomi Device
    Thank you for your mail.
    We do not know the release date in India.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Duan yu Ming at 1/22/2016 4:10 AM
  • now can i buy RMN 3 pro ? where ? is there an English in the phone ?
  • Xiaomi Device
    Thank you for your mail.
    Xiaomi Redmi Note 3 Pro phone is in stock, you can buy it,
    We will help you set to English, and install the Google Play,
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
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• From Akshay at 2/6/2025 9:18 PM
  • What will be cost of shipment to India? will I get service here? will I get marshmellow update? And will I get playstore and hindi language?
  • Xiaomi Device
    Thank you for your mail.
    We support shipping to India and the shipping cost is 11.0USD.
    We do not have service centers in India, we will help you install the Google Play,
    Redmi Note 3 Pro does not support hindi language.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Mahdi at 4/3/2026 5:03 PM
  • Hi. I bought redmi note 3 pro 3/32gb from Iran.Where can I find it's user manual?Please reply me Asap by email.Great thanks.
  • Xiaomi Device
    Thank you for your mail.
    Please download the user manual in the official website.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
• From Rahul at 4/4/2025 11:51 PM
  • What kinda glass is used on the note 3 device? Is it scratch-proof or not scratch proof ?
  • Xiaomi Device
    Thank you for your mail.
    No Gorilla.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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• From Herjuno at 1/24/2016 7:52 AM
  • When the global version released? So the people around the world can buy it with no worry in this web. Waiting here! Southease Asia, Indonesia.
  • Xiaomi Device
    Thank you for your mail.
    Currently, Xiaomi Redmi Note 3 Pro no international version,
    We offer you secure payment, guaranteed quality, and guaranteed delivery.
    Once your package shipped we will send an email with a link to track your order.
    you can buy here: https://www.xiaomidevice.com/xiaomi-redmi-note-3-pro.html
    We hope you enjoy shopping here with us.
    Thanks, Best regards!
  • Do you find this question helpful?  Yes   No
• From Youssef Ahmed at 2/7/2025 5:20 PM
  • How can i get this mobile iam from egypt?
  • Xiaomi Device
    Thank you for your mail.
    When we support Xiaomi Redmi Note 3 Pro Mobile Phone order service,we will email you.
    If you have any question, please do not hesitate to contact us.
    We will do our best to supply you better products and services!
    Thanks, Best regards!
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