Questions on Xiaomi Mi MIX Pro 6GB 256GB Snapdragon 821 Android 6.0 4G LTE Smartphone 6.4 Inch 16.0MP camera
- From Ron at 11/5/2025 1:43 AM
- From Hussain at 11/5/2025 1:27 AM
- I did my pre order on october 30th and i got the pre order confirmation and i got another email saying a sales person will be in touch with me however no one has contacted me until now. Also during my pre order no payment was requested only filled a form thats it. Can u tell me when the sales person will get in touch and when you require payment. Your pre order process is not clear. I am aware the pre order is closed now however i pre ordered before that
- Xiaomi Mobile
Thank you for your mail.
Could you kindly tell us your order number? We will check the order information for you. - Do you find this question helpful? Yes No
- From Arda Durmus at 11/5/2025 12:14 AM
- Hi, I could not see any pre-order button on this page. It's written "Pre-order: Ships after 30th, Dec" on the top of page. And also Will it be possible to change the firmware to MIUI8 Global version?
- Xiaomi Mobile
Thank you for your mail.
Xiaomi Mi MIX phone tight supply now, we have canceled the pre-order,
When it is in stock, we will release it on our website and email you at the first time. - Do you find this question helpful? Yes No
- From Louie at 11/4/2025 11:33 PM
- Is this phone compatible with the DJI Mavic Pro controller? When will this phone be available for purchase in Canada?
- Xiaomi Mobile
Thank you for your mail.
Xiaomi Mi MIX compatible with the DJI Mavic Pro controller,
When it is in stock, we will release it on our website and email you at the first time. - Do you find this question helpful? Yes No
- From hitesh at 11/4/2025 10:13 PM
- after i buy the phone if something goes wrong with the phone like if i break the screen and how could i replace my phone
- Xiaomi Mobile
Thank you for your mail.
All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time. - Do you find this question helpful? Yes No
- From Kendrick Bridges at 11/4/2025 9:45 PM
- Please email me when phone is available. There are other sites taking money for pre orders. Are these sites fake? Is 4g available on sprint in the US?
- Xiaomi Mobile
Thank you for your mail.
When it is in stock, we will release it on our website and email you at the first time.
Other sites will wait a long time to shipping. - Do you find this question helpful? Yes No
- From Berend at 11/4/2025 4:59 PM
- Will the Mi Mix work on 4G in The Netherlands in T-Mobile? Please notify me when it is in stock.
- Xiaomi Mobile
Thank you for your mail.
Xiaomi Mi MIX 4G LTE can work with T-Mobile network in Netherlands,
When it is in stock, we will release it on our website and email you at the first time. - Do you find this question helpful? Yes No
- From Hitesh Reddy at 11/4/2025 12:07 PM
- hi im really interested in your device will you be able to ship it to India and how will the customs work if its a gift or lessor value and will i be able to claim my warranty if i ship it to india
and how do i change things if some thing goes wrong with the phone - Xiaomi Mobile
Thank you for your mail.
Taxes are charged by your local customs office control and are covered by the customer. Please check your country's customs policy. You can also ask to declare the phone at a lower price or as a gift package to reduce or avoid the customs. - Do you find this question helpful? Yes No
- hi im really interested in your device will you be able to ship it to India and how will the customs work if its a gift or lessor value and will i be able to claim my warranty if i ship it to india
- From Aashr at 11/4/2025 11:18 AM
- From Omar Almaftool at 11/4/2025 9:21 AM

